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Frequently Asked Questions

Please note that there may be other questions that will be very specific to your company, however you will find below a list of our frequently asked questions which are designed to give you a higher level and more professional overview of the VAT reclaim process, if you have any additional questions please feel free to contact us.


What does VAT mean?

A value added tax (VAT) is a form of consumption tax. From the perspective of the buyer, it is a tax on the purchase price. From that of the seller, it is a tax only on the value added to a product, material, or service, from an accounting point of view, by this stage of its manufacture or distribution. The manufacturer remits to the government the difference between these two amounts, and retains the rest for themselves to offset the taxes they had previously paid on the inputs.

Can I claim my VAT refund if my company is based overseas?

Yes provided that neither you nor your company are registered for VAT in the EU and are not liable to be registered, overseas companies traveling on business to the EU are entitled to reclaim VAT on goods and services.

What can be claimed?

  • Hotel & Accommodation 
  • Exhibition, Conference and seminars Expenses
  • Restaurant Meals
  • Training Costs
  • Car rental & fuel 
  • Professional Fees
  • Marketing Expenses
  • Telecommunications 
  • Corporate gifts 

How do I make a VAT claim?

  1. Simple registration form
  2. Forward All your original invoices
  3. Provide your original company commercial registration certificate (Taxable certificate of status) For more information about the certificate of status please click here
  4. Finally Post all the documents to our London office address at:

Prestige Tax Refund Ltd
18 The Mill,
Horton Road,
Stanwell Moor
TW19 6BJ

What is The Company Commercial Registration Certificate?

Please note that all VAT refunds must be supported by a company commercial registration certificate (Certificate of Taxable Status) which basically states that your company is registered for Tax purposes in your home country. Also note that the document must be in original format as the tax authorities will NOT accept photocopies, faxed copies or emailed documents. Please click on this link to check some samples for your information.

How long does this process take?

In the UK for example VAT claims can take up to six months to be approved by the Local tax authority; however you will be updated with the progress of your claims regularly by our administration department.

How do I get paid?

Once your VAT claim is approved and received from the Local tax authority, payment will be issued within seven working days by either Swift bank transfer or bank cheque.